Waffer Le Geebak

Challenge

A grocery business operating across multiple branches needed a unified digital platform that serves retail customers, wholesale clients, and internal operations staff — with real-time inventory synced from an existing ERP system, role-based access for pickers, cashiers, supervisors, and drivers, and a reporting layer that covers sales, stock, driver performance, and peak-hour analysis.

Approach

SimiColon built the platform as a set of interconnected products: a retail customer app, a wholesale-only app for B2B clients, an employee operations app with role-based screens (picker, cashier, supervisor), a Laravel backend handling orders, inventory, SLA tracking, and driver assignment, a React admin dashboard with multi-phase reporting, and a C# desktop tool (CloudMeen) that syncs product groups, materials, warehouses, and stock from the client's SQL Server ERP into the platform API.

Solution

The retail app lets customers browse by branch, order groceries with delivery or pickup, manage wishlists and preorders. The wholesale app gives B2B clients branch-specific catalogs, wholesale pricing, barcode scanning, reorder-from-history, and FCM order notifications. The employee app provides pickers with pick lists and shortage handling, cashiers with QR pickup confirmation and COD tracking, supervisors with SLA boards, smart driver assignment, batch dispatch, shift reports, and customer activity alerts. The dashboard manages products, branches, delivery settings, users, orders, and a full reporting suite covering top materials, branch performance, stock vs. demand, driver metrics, peak hours, and CSV export. The CloudMeen sync tool connects directly to the client's on-premise SQL Server and pushes data to the API in configurable batches.

Key features

• Multi-branch retail grocery app with delivery and pickup
• Dedicated wholesale app with B2B pricing and barcode scanning
• Employee operations app with role-based access (Picker, Cashier, Supervisor)
• Pick list generation with real-time stock shortage handling
• Smart driver assignment and batch dispatch for supervisors
• SLA tracking board with service-time monitoring per order
• COD confirmation and shift-end financial reports
• Preorder and peak-hour management system
• Admin dashboard with 13-phase analytics and reporting suite
• Top materials, branch performance, stock vs. demand, driver metrics, peak analysis
• CSV export across all report categories
• ERP data sync tool (C# / SQL Server) for products, groups, warehouses, and stock
• FCM push notifications for order status across all apps